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Why is my thermostat blank?

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1. The Circuit Breaker Tripped Some thermostats are on the same breaker as the air handler.

If the circuit breaker trips, it may shut off the power to your thermostat, clearing the screen. If this is the case, fixing this problem requires nothing more than flipping the circuit breaker switch back on.

2. The Batteries Are Dead

Not all residential thermostats run on the air handler power supply. Many require batteries that need to be changed around once every year. If your thermostat screen has gone blank, and your thermostat runs on batteries, the first thing you should try is replacing the batteries with a fresh set.

3. The Safety Switch Was Triggered

An air conditioner with drain line issues can trigger the water safety switch and turn off the thermostat entirely if any water has been detected.

4. There Are Loose Connections or Wiring Problems.

Unless you have an electrical background, we don’t recommend attempting to repair any loose connections or wiring problems yourself.

5. The Thermostat Needs to Be Replaced.

If all else fails, your thermostat might simply need to be replaced. All thermostats are different, but the average device has a life expectancy of around 10 years.

Nx Gen Heating and Cooling offers a wide variety of standard as well as smart thermostats.

**Free installation and WIFI set up with any purchase.**

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After a service or installation visit, we will debrief you again about what we did and any issues we may have run into and how we fixed them. After service, we always follow up with you on your satisfaction with our overall service.